Hi! I just wanted to check if anyone else has experienced this: the DATS software (v3.16) crashes on start-up. It renders the user interface partly for a few seconds, then just disappears. I just bought my DATS V3 rig, so this is not was I was hoping for 🙁
Notes:
- I've rebooted my computer after installing it.
- I've set the audio device settings to stereo 44.1/16.
- I've tried different USB ports.
- The blue light is on the hardware.
- There's nothing connected to the alligator clips.
Anyone got pointers on what I could try? Does it need any runtime frameworks like a spesific version of .NET or something?
Notes:
- I've rebooted my computer after installing it.
- I've set the audio device settings to stereo 44.1/16.
- I've tried different USB ports.
- The blue light is on the hardware.
- There's nothing connected to the alligator clips.
Anyone got pointers on what I could try? Does it need any runtime frameworks like a spesific version of .NET or something?
Hey S
I got the excact same issue - tried everything as you mention, and besides that:
Nothing really solves the issue.
Did you find a fix?
Regards Lasse.
I got the excact same issue - tried everything as you mention, and besides that:
- Updating Windows (latest ver. 22H2, Win 11).
- Applying firewall exception.
- Full system scan.
- Adjusted properties on DATS.exe (Running as admin/reduced pixel/compatible with earlier Windows/giving full control to all users (main folder + subs)).
- Downscaling desktop resolution.
- Re-installing software.
Nothing really solves the issue.
Did you find a fix?
Regards Lasse.
may be a shot in the dark - could you try and run it compitibilty mode for windows 10, could be a issue that it's not running with win11.
Hi Aditya.
Thanks for your input, though compatibility can only be set to Win 8 and below.
Nevertheless, I found the solution (for my sake...)! 🙂 Some programs seem to block the startup of certain other programs. In this particular instance, either Logitech Gaming Software, Nvidea GeForce Experience or Samsung Magician was blocking startup of DATS. When closing the programs from "Show hidden icons" (right corner), DATS v3 starts flawlessly. Not sure why, but this works for me.
For your case, @skandahle, I guess you might have some, or similar, programs running in the background. Try it out...
Reg. Lasse.
Thanks for your input, though compatibility can only be set to Win 8 and below.
Nevertheless, I found the solution (for my sake...)! 🙂 Some programs seem to block the startup of certain other programs. In this particular instance, either Logitech Gaming Software, Nvidea GeForce Experience or Samsung Magician was blocking startup of DATS. When closing the programs from "Show hidden icons" (right corner), DATS v3 starts flawlessly. Not sure why, but this works for me.
For your case, @skandahle, I guess you might have some, or similar, programs running in the background. Try it out...
Reg. Lasse.
For those still facing this issue I've posted a solution in this thread.