Just a heads-up.
For 23 years I have bought PC DRAM from Crucial.com. Fast, fresh, fits, and priced right.
My new-to-me UltraBook could use another stick, so I ran their Compatibility Tool and ordered it.
12 days ago, and still "processing". My last order in 2018 shipped in 12 hours.
Even WalMart and HomeDepot are shipping faster than this.
Yes, I know there is a supply chain crisis. But Crucial is/was partnered with Micron, the big DRAM plant in Idaho, and selling at higher prices than they could get from their OEM customers. Also Amazon shows stock of this part, for $3 more.
I looked around. A LOT of Crucial customers are saying Crucial took their money and did not deliver, or delivered very slow, or delivered bad goods and avoided refund.
Also, a lot of spam on sites where I know a maker can have off-topic spam removed (ResellerRatings, BBB), but they are not clearing the spam. (Mostly investment advice?) Don't they watch their reputation?
https://www.sitejabber.com/reviews/crucial.com
https://smart.reviews/business/crucial.com
https://forums.hexus.net/general-di...g-direct-crucial-proceed-extreme-caution.html
https://www.resellerratings.com/store/Crucial_Technology
I note that Crucial is really now an arm of Digital River. Which used to be a mediocre shareware payment service, but seems to be something else today. It is notable that half of Crucial.com's pages are excellent, and a few are really slap-dash, like new owners redecorating in a rush. Also the Returns page is Not Found, a very bad sign. The Agreement contract is really long and very favorable to them. (A few reviewers say this was thrown in their face.)
It's 'only' $32, I paid on my Amex (who will side with me), and they have not even billed Amex yet. Maybe it is a misunderstanding or short-staffing.
But I'm in limbo-- will it come? Should I cancel and order at Amazon? ("Ships from Amazon" means they have it in a Bezos building, right?)
Anyway: if you too remember Crucial favorably, watch your step.
For 23 years I have bought PC DRAM from Crucial.com. Fast, fresh, fits, and priced right.
My new-to-me UltraBook could use another stick, so I ran their Compatibility Tool and ordered it.
12 days ago, and still "processing". My last order in 2018 shipped in 12 hours.
Even WalMart and HomeDepot are shipping faster than this.
Yes, I know there is a supply chain crisis. But Crucial is/was partnered with Micron, the big DRAM plant in Idaho, and selling at higher prices than they could get from their OEM customers. Also Amazon shows stock of this part, for $3 more.
I looked around. A LOT of Crucial customers are saying Crucial took their money and did not deliver, or delivered very slow, or delivered bad goods and avoided refund.
Also, a lot of spam on sites where I know a maker can have off-topic spam removed (ResellerRatings, BBB), but they are not clearing the spam. (Mostly investment advice?) Don't they watch their reputation?
https://www.sitejabber.com/reviews/crucial.com
https://smart.reviews/business/crucial.com
https://forums.hexus.net/general-di...g-direct-crucial-proceed-extreme-caution.html
https://www.resellerratings.com/store/Crucial_Technology
I note that Crucial is really now an arm of Digital River. Which used to be a mediocre shareware payment service, but seems to be something else today. It is notable that half of Crucial.com's pages are excellent, and a few are really slap-dash, like new owners redecorating in a rush. Also the Returns page is Not Found, a very bad sign. The Agreement contract is really long and very favorable to them. (A few reviewers say this was thrown in their face.)
It's 'only' $32, I paid on my Amex (who will side with me), and they have not even billed Amex yet. Maybe it is a misunderstanding or short-staffing.
But I'm in limbo-- will it come? Should I cancel and order at Amazon? ("Ships from Amazon" means they have it in a Bezos building, right?)
Anyway: if you too remember Crucial favorably, watch your step.
If Amazon has it in stock at their warehouse (ships from Amazon), there should be no delay.
Cancel that Crucial.com order.
Cancel that Crucial.com order.
I just got a new computer and bought a stick of Crucial from Amazon; it was the cheapest price I could find anywhere. Painless.
Son JR in HS needs a memory size upgrade - thanks for the heads up! Dont want him goin' off to college before it arrives!
Delivery times are abominable today. I'm used to snappy service from vendors that want my business.
A couple years ago I bought a new refrigerator. My old one had gone out and Home Depot had the best deal on the one I wanted. I ordered it in good faith. Mo mention was made of "drop shipping" or any such nonsense. I thought it was going to be delivered from the store, a mile from my house.
After a few days of relying on my mini fridge in the garage I called. It was then and only then that I found out about the drop shipping and the time frame was up in the air. Man was I livid. I bought the fridge in good faith and now after paying for it I was going to have to wait maybe months! I asked them why they didn't tell me this and got a whole lot of waffling. I said I was going right to Yelp and trash them if they didn't bring me one of their demo units RIGHT NOW. I had a loaner fridge delivered and installed within 90 minutes! After they FINALLY delivered the fridge ( 6 weeks later!) I bought I bought the loaner for $50 and paid the delivery guys $20 each to put it in my basement.
Home Depot made their customer whole, but you have to ask questions. I would have never bought that unit had I known. And this is not how a consumer society works. I would understand if I lived in a remote part of Alaska but I live in a dense urban area with millions of residents.
A couple years ago I bought a new refrigerator. My old one had gone out and Home Depot had the best deal on the one I wanted. I ordered it in good faith. Mo mention was made of "drop shipping" or any such nonsense. I thought it was going to be delivered from the store, a mile from my house.
After a few days of relying on my mini fridge in the garage I called. It was then and only then that I found out about the drop shipping and the time frame was up in the air. Man was I livid. I bought the fridge in good faith and now after paying for it I was going to have to wait maybe months! I asked them why they didn't tell me this and got a whole lot of waffling. I said I was going right to Yelp and trash them if they didn't bring me one of their demo units RIGHT NOW. I had a loaner fridge delivered and installed within 90 minutes! After they FINALLY delivered the fridge ( 6 weeks later!) I bought I bought the loaner for $50 and paid the delivery guys $20 each to put it in my basement.
Home Depot made their customer whole, but you have to ask questions. I would have never bought that unit had I known. And this is not how a consumer society works. I would understand if I lived in a remote part of Alaska but I live in a dense urban area with millions of residents.
I have had no issues with Crucial RAM or SSD's themselves. I purchased them all from Newegg or Amazon. All my dead SSD's are SanDisk's and all died within 6 months of warranty expiration, so I tend to favor Intel now.
In the past year or two there have been multiple instances of poor customer service from Newegg, usually involving returned motherboards, so I am not sure about them anymore either. I have not built a PC since Intel released the 8th gen core chips, so all my info is dated.
In the past year or two there have been multiple instances of poor customer service from Newegg, usually involving returned motherboards, so I am not sure about them anymore either. I have not built a PC since Intel released the 8th gen core chips, so all my info is dated.
I recently bought some Crucial DRAM.
Had a similar delay.
When it arrived I saw it came from, I think, Taiwan or somewhere in the far east.
Had a similar delay.
When it arrived I saw it came from, I think, Taiwan or somewhere in the far east.
It has been that way for years. For us, everything comes from Boston, next time they come this way. Anything from a couple weeks to a couple months.
And that was before Supply Crisis. We just broke another knob on the (drop-shipped) clothes washer, and hope it keeps working until the market settles down (or we go back to wearing unwashed bear skins...)
This crap is not totally new. In 1998 I researched Sears lawn tractors in an early online catalog, went to store to VERIFY in-stock for soon delivery, and placed order. On my Sears card. Got call next week "Not this week". Got call the next week "Not this week". This went on while the April grass was growing to my knees. I got upset. Cancelled, and got the cancellation number. Walked into HomeDepot (when they were 30 miles away) and again verified this-week delivery. This came as expected. The Sears card kept showing the charge but I figured their computer had not caught on. No, fees were added and this was headed for Collection. It took a lot of calls to convince them I never got my Sears machine ("Show me a delivery slip!") and that I had properly cancelled the order. I have not bought from Sears ever since.
I live two miles from the border with Chicago. They sold me a fridge that they didn't have in stock and didn't tell me. How far away could their warehouse be? They don't have stock to serve the Chicagoland area? It's one of the largest markets in the country. That doesn't make sense from a business perspective.
I was buyer beware when I went to buy cars. You can't even buy an appliance any more without being screwed over now? I know car salesmen don't care whether you get screwed or not. They only want to make a sale, period. Appliances are that way too?
I was buyer beware when I went to buy cars. You can't even buy an appliance any more without being screwed over now? I know car salesmen don't care whether you get screwed or not. They only want to make a sale, period. Appliances are that way too?
Online accounts suggested that would be difficult. I just called. It seems to have gone OK. A real problem is that the agent sounded like he was off-shore, but his microphone in a different off-shore country. ECHO! Speaking slowly and saying 'cancel', first he discovered(!) that the part which has not moved in 2 weeks could be shipped tomorrow. I said "please cancel" and got "I have ##### your #####". Asked to repeat, it sounded a lot like "initiated your cancellation". I said OK. There was some more about returning any money (they have not actuall tried to debit my Amex yet). So I may be dome with Crucial.com, forever.
FWIW, the Crucial price on Amazon dropped 9% in the two weeks Crucial.com was doing nothing. But I'm done with Crucial, even 3rd party. And other known-brands are well-priced.
While shopping around I was reminded that some mobos do not like "unmatched" pairs. Argh.
Amazon has a lame memory checker. Pick a RAM, see if there is a "Check your PC" above (many don't), enter your machine EVERY DANG TIME (the car-parts side remembers my ride and auto-checks). NewEgg will make specific suggestions but I prefer to avoid the new NewEgg. So I got a Corsair part number on NEgg, found it on Amazon (who confirmed it fit me).
Holding it in Cart while I think on the price and need.
I got a Crucial.com email with a tracking number. The number looks bogus: too long, and USPS doesn't know it. They have not debited my Amex (but see below). I think their order processing is buggy as dog poop on a July day.
I know nobody cars about my flaptop but maybe something here is useful to someone:
Matched DRAMs-- Speccy not only told me how much my one module had, it gave me a specific Samsung part number! I Googled and NewEgg had the same part number. No, actually NewEgg was brokering with StarMicro. So I got on StarMicro's site and had to look at four part "details" to find the Samsung part #, but there it was. Shipped it was a buck more than NewEgg asked but I could pay with AmazonPay which avoids making a payment account at yet anOTHER web-merchant who will fail and leak. And they debited Amex within minutes (confirming that Crucial probably isn't really getting my money). Right after that I got my StarMicro confirmation. Let's see when they ship.
I know nobody cars about my flaptop but maybe something here is useful to someone:
Matched DRAMs-- Speccy not only told me how much my one module had, it gave me a specific Samsung part number! I Googled and NewEgg had the same part number. No, actually NewEgg was brokering with StarMicro. So I got on StarMicro's site and had to look at four part "details" to find the Samsung part #, but there it was. Shipped it was a buck more than NewEgg asked but I could pay with AmazonPay which avoids making a payment account at yet anOTHER web-merchant who will fail and leak. And they debited Amex within minutes (confirming that Crucial probably isn't really getting my money). Right after that I got my StarMicro confirmation. Let's see when they ship.