i just got 2 of those to use as monitors for band practice,
ordered from BSWUSA,
and both have the 3 pots faulty, i need to push/press them in order to get output or crank them to the max
wish i did and attenuate my mixer output almost to no volume.
contacted MACKIE over email as they never answer the "support" phone # and they said do not sell the pots, just the whole amp assembly , 200 bux
i found out that there are a big batch of TRASH cabinets that have the faulty pots.
no wonder they called them TRASH and i tought i was just a name.... gezzzz i am pissed
contacted my nearest mackie service center and they said if the units are less than a year from the proof of purchase they will start the parts warranty claim for mackie parts
looks like they may get the pots and replace, but there is a 8 to 12 week of waiting in order to get my monitors back.
Is there a way i can measure the resistance so to order from DIGIKEY or NEWARK some pots and replace them myself, i do not want to wait 3 months.
what you guys advice.
Best.
Max.
ordered from BSWUSA,
and both have the 3 pots faulty, i need to push/press them in order to get output or crank them to the max
wish i did and attenuate my mixer output almost to no volume.
contacted MACKIE over email as they never answer the "support" phone # and they said do not sell the pots, just the whole amp assembly , 200 bux
i found out that there are a big batch of TRASH cabinets that have the faulty pots.
no wonder they called them TRASH and i tought i was just a name.... gezzzz i am pissed
contacted my nearest mackie service center and they said if the units are less than a year from the proof of purchase they will start the parts warranty claim for mackie parts
looks like they may get the pots and replace, but there is a 8 to 12 week of waiting in order to get my monitors back.
Is there a way i can measure the resistance so to order from DIGIKEY or NEWARK some pots and replace them myself, i do not want to wait 3 months.
what you guys advice.
Best.
Max.
ok guys,
i will vent some
there is companies who not HONOR the Right To Repair
they do not cooperate and deny any help regarding parts and service manuals
that SUx big time!!
Kind of what Apple do that only their Authorized service centers can lay a hand on their MACS
on the other hand DELL will sent you any part or board so you can DIY
Mackie is on the list of such companies like APPLE that think they have secrets of state at hand
despite the fact that China reverse engineer and clone anything regardless if you give them the blueprints or no
mackie never answered their phones
so i got this
******************************************
Hello,
Unfortunately, these pots are not individually available for this loudspeaker.
What we have instead is a complete amp assembly
Below is the information for the part:
Part Number: 2054499-00
Part Name: Thrash212 Amp Panel 100-120V Assembly Kit
Retail Cost: $196.33
Shipping (flat rate): $12.00
In Stock: Yes
**********************************************
What the Efff ?? they want to sell you the whole board instead of a part ???
so i asked for the Service manual and...
**************************************************
Hello,
We apologize for the inconvenience, but we are unable to provide schematics or service manuals for in-production models to anybody that is not a certified Mackie technician.
Regards,
Mackie Technical Support
**********************************************
BTW
i just received the Service manual from the ETX series from EV ( i sent an email to tech support )
i dont own yet any EV but wanna see if they cooperate with customers and YEAH!!! good for EV
so
my 1st and last mackie product
thanks for your understanding and read my rant
i was AT 0.01 PSI of exploding
i am glad we have this community
hope nobody was in the same boat as me.
i will vent some
there is companies who not HONOR the Right To Repair
they do not cooperate and deny any help regarding parts and service manuals
that SUx big time!!
Kind of what Apple do that only their Authorized service centers can lay a hand on their MACS
on the other hand DELL will sent you any part or board so you can DIY
Mackie is on the list of such companies like APPLE that think they have secrets of state at hand
despite the fact that China reverse engineer and clone anything regardless if you give them the blueprints or no
mackie never answered their phones
so i got this
******************************************
Hello,
Unfortunately, these pots are not individually available for this loudspeaker.
What we have instead is a complete amp assembly
Below is the information for the part:
Part Number: 2054499-00
Part Name: Thrash212 Amp Panel 100-120V Assembly Kit
Retail Cost: $196.33
Shipping (flat rate): $12.00
In Stock: Yes
**********************************************
What the Efff ?? they want to sell you the whole board instead of a part ???
so i asked for the Service manual and...
**************************************************
Hello,
We apologize for the inconvenience, but we are unable to provide schematics or service manuals for in-production models to anybody that is not a certified Mackie technician.
Regards,
Mackie Technical Support
**********************************************
BTW
i just received the Service manual from the ETX series from EV ( i sent an email to tech support )
i dont own yet any EV but wanna see if they cooperate with customers and YEAH!!! good for EV
so
my 1st and last mackie product
thanks for your understanding and read my rant
i was AT 0.01 PSI of exploding
i am glad we have this community
hope nobody was in the same boat as me.
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