Mission Cyrus III volume control erratic

I have one of these amps with a very erratic volume control.
Suspecting the rotary encoder to be faulty I replaced it with a new one, the problem remains.
Sometimes the LEDs around the knob will just jump randomly from place to place, and I can't always
get them to go down to the red one at the zero position.
If I do, continuing to rotate the knob anticlockwise causes a jump from the red to the first green and back which shouldn't happen.
At the other end of the scale the LEDs jump around all over the place.
If I switch to the balance function, it hardly works at all. The LEDs do move, but make little sense.
I also have an FM7 tuner with an erratic tuning control. That may be the encoder (haven't swapped it out yet) but may be something else too.
Anyone familiar with these issues?