Been having a really bad experience with rotel products, expensive, gorgeous, high quality pieces of junk, just about every piece (new units ) fail... current issue, ra1592, adjusted a few settings in the menu, then powered off, on restart blue ring around power button just steady flashing and clicking, lightly used mint unit out of warranty, which means support or repair is all but impossible... if anyone knows the flashing code or how to hard reset a unit not using menu option, that would great, or a qualified repair center near Nashville.... I could use your help....
Hi Tquest1,
Welcome to the forum!
I observe your post has had at least 47 views, but no replies. I'm guessing other members may have had the same experience I did--- no service manual found in the usual sites, and even the user's manual provides no clue about a flashing power switch. Without a service manual, this will be a big challenge, to say the least. Does Rotel offer any support or repair advice?
You might post some internal photos.
You mentioned you "adjusted a few settings in the menu". Would you elaborate?
Good luck!
Welcome to the forum!
I observe your post has had at least 47 views, but no replies. I'm guessing other members may have had the same experience I did--- no service manual found in the usual sites, and even the user's manual provides no clue about a flashing power switch. Without a service manual, this will be a big challenge, to say the least. Does Rotel offer any support or repair advice?
You might post some internal photos.
You mentioned you "adjusted a few settings in the menu". Would you elaborate?
Good luck!
Adjusted it to not auto power down and turned on sound sense, rotel is useless... out of warranty... they recommend a few repair shops, but the ones I called needed RAs or a form filled out on rotels website (which is not there) nashville is not the sticks, but no local repair center, no more rotel for me... 3rd failed unit in a year... emotiva, denon, marantz, monoprice, parasound even pioneer... much better support.... hate to throw out 5k plus worth of mint units that don't work... but I'm close
You say you turned on "sound sense".
What does that do ?
Does that mean it will automatically turn on when there's an input audio signal ???
If so, is that a possible problem ?
It also has blootoof, is it looking for a wireless signal ?
There's a reason I don't (wont) buy all these stupid new things that need an engineering degree to use.
What does that do ?
Does that mean it will automatically turn on when there's an input audio signal ???
If so, is that a possible problem ?
It also has blootoof, is it looking for a wireless signal ?
There's a reason I don't (wont) buy all these stupid new things that need an engineering degree to use.
Sorry to ask, but are you sure you understand
the signal sense setting. This is Rotel's quick guide to signal sense feature. It will power on from stand by when it detects a signal. But, there is a catch. It seems you have to deliver a signal to last selected input when unit was powered down.
So, which input was selected last? Put a signal on it and it should power on.
https://www.rotel.com/blog/rotel-feature-quick-reference-signal-sense
Edit: there is another catch, quote:
the signal sense setting. This is Rotel's quick guide to signal sense feature. It will power on from stand by when it detects a signal. But, there is a catch. It seems you have to deliver a signal to last selected input when unit was powered down.
So, which input was selected last? Put a signal on it and it should power on.
https://www.rotel.com/blog/rotel-feature-quick-reference-signal-sense
Edit: there is another catch, quote:
- If the unit is powered off manually (i.e. by the remote control or RS232/IP connection) while the connected audio source is still playing, signal sense will only resume after the audio signal has stopped for a continuous 10 minutes.
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Believe me, an engineering degree does not help.
Input a signal to all the inputs one at a time until it works.
Then change that signal sense setting.
Thank you for all the advise, I will try feeding multiple signals and see what happens... rotel really needs to up their game on support... fine sounds is technically not rotel, they basically facilitate support for them... shame to have these problems, they otherwise appear to be incredibly well built.... but the failure rate after a few years, yikes... there is a ton of stuff from the 70s still trucking, I wonder what gives here.. in regard to the signal sense, I find it hard to believe you would not be able to manually start the unit and select a source....