So the psu board has failed on my Sonos play 3. Unfortunately I can’t find a replacement board anywhere and Sonos are not very helpful at all, as I am out of warranty.
I’m struggling to repair the board as there are a few very small surface mount components, any help would be appreciated!
I’m struggling to repair the board as there are a few very small surface mount components, any help would be appreciated!
But not always.
This would be one of those times when I am glad we still have a good electronics repair man in our village.
That search string yielded many hits for damaged PSUs and solutions to what seems a common problem. Mind you, I wouldn't touch a Sonos with a 10 foot pole.
Google finds what it wants to find and not necessarily what the user wants to find.
I got many hits for damaged PSUs from disgruntled owners bemoaning a lack of manufacturer support, one hit for dismantling (first step to a repair) and a YouTube foreign language PSU repair.
I hope the OP has more success than I did, but if not, I'm sure you can post the helpful links.
I'm just keeping the thread alive hoping someone knowledgeable steps in.
I got many hits for damaged PSUs from disgruntled owners bemoaning a lack of manufacturer support, one hit for dismantling (first step to a repair) and a YouTube foreign language PSU repair.
I hope the OP has more success than I did, but if not, I'm sure you can post the helpful links.
I'm just keeping the thread alive hoping someone knowledgeable steps in.
From one thread Why don't Sonos offer a repair service? | Sonos Community consensus is that they are not repairable.
If within warranty, they send you a new one; if outside they *usually* offer you a refurbished one at reduced cost ... in one case at least a guy with a 2009 unit could do so.
Main reason being:
For reference: 1 hour "Bench time" by a repair Tech averages U$60 in USA.
I bet the "marginal cost" to produce 1 extra Sonos piece must be around that so within warranty (I guess it´s 2 years) it´s better for them to ship another and solve the problem for good rather than having it repaired with an uncertain outcome.
That said, *maybe* they can send you a schematic so you or a local Tech can try,
2 small details:
1) how do you know it´s a power supply problem?
2) worst case, what voltage(s) / current(s) does that supply offer?
Maybe you can replace it with an equivalent one.
3) what if you repair the PSU and the rest of the Sonos still doesn´t work?
If within warranty, they send you a new one; if outside they *usually* offer you a refurbished one at reduced cost ... in one case at least a guy with a 2009 unit could do so.
Main reason being:
For reference: 1 hour "Bench time" by a repair Tech averages U$60 in USA.
I bet the "marginal cost" to produce 1 extra Sonos piece must be around that so within warranty (I guess it´s 2 years) it´s better for them to ship another and solve the problem for good rather than having it repaired with an uncertain outcome.
That said, *maybe* they can send you a schematic so you or a local Tech can try,
2 small details:
1) how do you know it´s a power supply problem?
2) worst case, what voltage(s) / current(s) does that supply offer?
Maybe you can replace it with an equivalent one.
3) what if you repair the PSU and the rest of the Sonos still doesn´t work?
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