You're not giving us a lot to go on. You seem to want us to provide you an answer without facts.
How did you make payment, and what was agreed with the seller?
For gear like that, if I received it in that condition, it would be a full return / refund assuming I did not buy it for parts.
Ideas -
I recently received some gear that was likely damaged prior to shipping. The gear was described as like new condition, and the damage was not disclosed. I gave the seller the benefit of the doubt and assumed they didn't even know that it was damaged. I brought it to their attention. Had the seller not been exceptionally polite and offered a partial (I consider it very fair) refund even before I had determined whether I could fix it, I'd have likely returned the unit for a refund. It turned out I was able to fix it.
I think all there is to be said has been said, IMO.
If you paid using F&F or another method without direct recourse, consider it an expensive lesson. We can't force the person to give you your money back even if they're watching this thread (and they probably are). They clearly see no guilt/fault... what a shame.
How did you make payment, and what was agreed with the seller?
For gear like that, if I received it in that condition, it would be a full return / refund assuming I did not buy it for parts.
Ideas -
- Full refund and ship it back at their expense if they want it back to sell to someone else as parts.
- Agree with the seller that you will charge X amount per hour or a fixed amount + parts as required to repair it? If they agree, and you are not able to repair it, then that's on you.
I recently received some gear that was likely damaged prior to shipping. The gear was described as like new condition, and the damage was not disclosed. I gave the seller the benefit of the doubt and assumed they didn't even know that it was damaged. I brought it to their attention. Had the seller not been exceptionally polite and offered a partial (I consider it very fair) refund even before I had determined whether I could fix it, I'd have likely returned the unit for a refund. It turned out I was able to fix it.
I think all there is to be said has been said, IMO.
If you paid using F&F or another method without direct recourse, consider it an expensive lesson. We can't force the person to give you your money back even if they're watching this thread (and they probably are). They clearly see no guilt/fault... what a shame.