do we file this under 'captain obvious'?
Yes
and should have been filed in the trash to begin with
miniDSP have been very good folk to deal with direct, in my experience of maybe half dozen orders.
The one product I had trouble with, after attentive online support couldn't resolve the trouble, ........they simply sent another new main board..
Just ordered an MCHStreamer directly so that I would have easy access to the firmware updating software. It arrived via DHL in less than a week. Package also contained both optical and header to stripped and tinned wire adapters. Very impressed, highly recommend not worrying about direct purchase.
I have also had an excellent experience when buying directly from them.
While if might not be the same in your country but at least in mine (Sweden) we can get the tariff waived if we return the product.
Nowadays MiniDSP products are available in stock for a lot of resellers so you don't have to order directly anymore.
While if might not be the same in your country but at least in mine (Sweden) we can get the tariff waived if we return the product.
Nowadays MiniDSP products are available in stock for a lot of resellers so you don't have to order directly anymore.
^This. Bought from a local US company. Paid about the same factoring in shipping, but got it a bit faster.Nowadays MiniDSP products are available in stock for a lot of resellers so you don't have to order directly anymore.
Just got in trouble with a miniDSP 2x8 kit built about 2015 (board version from 2014):
The local miniDSP dealer helped a lot to verify that the system's audio part is dead (the digital and control part still works!), but he can't help!
So be aware of an unexpectedly shorter useful life time of your miniDSP product than you would have expected. Having to trash a system after ~6 years due to lack of spares is a NO GO! in my view!
Regards,
Winfried
- No input signal seen on level monitor
- No output signal
- No spare parts anymore
The local miniDSP dealer helped a lot to verify that the system's audio part is dead (the digital and control part still works!), but he can't help!
So be aware of an unexpectedly shorter useful life time of your miniDSP product than you would have expected. Having to trash a system after ~6 years due to lack of spares is a NO GO! in my view!
Regards,
Winfried