trying to cancel a partial order

[mattattnet]

Hi,

I have sent a couple emails to the helpdesk to request a partial order cancellation. I have not received an answer yet, anything else I should do to make sure this issue comes to your attention?

Matt

 

[Jason]

I have escalated this for you. Expect to hear back from the helpdesk within 24 hours.

 

[mattattnet]

Thank you Jason!

 

[Helpdesk]

Hello Matt, If you are referring to your order #DAS-22465, I have already replied to you last March 28 informing you that I am waiting for cancellation confirmation from our shipper last. Kindly check your inbox: mattr*********@msn.com

 

[mattattnet]

Hi, checked my inbox and junk, no response there...but thanks for the update!

 

[mattattnet]

I did find the Store response in my email box, thank you all for the help in getting this completed.

5 stars for all.

Matt