Hi,
@Eduard: I'm just saying it's not the current circulating in the electrolytic cap that is causing an electrostatic charge on the plastic.
That super black stuff you can make yourself with some clear nail polish and graphite particles.
It was actually developed to neutralize the static charge on sensitive semi-conductors so they we easier to handle and wouldn't self-destruct when you touched them by hand.
Cheers, 😉
@Eduard: I'm just saying it's not the current circulating in the electrolytic cap that is causing an electrostatic charge on the plastic.
That super black stuff you can make yourself with some clear nail polish and graphite particles.
It was actually developed to neutralize the static charge on sensitive semi-conductors so they we easier to handle and wouldn't self-destruct when you touched them by hand.
Cheers, 😉
Hello,
Did receive my chokes last thursday so it did take about a week for them to arrive. I think it is rather good. Will install the first one today.
greetings, Eduard
Did receive my chokes last thursday so it did take about a week for them to arrive. I think it is rather good. Will install the first one today.
greetings, Eduard
I otdered eml45 mesh tubes from jacmusic. Before money transfer he answered emails 1 at a day. After money was send he dont answers to my emails anymore. I waited 2 weeks. !!! Nothing. This tuesday i called him. He told shipment will be sent in friday. In friday dhl post sent me email of online pickup will be made and tracking number was given. But no shipment was sent!!! Am waiting till monday. If shipment is still not sent i issue case in paypal. 2 weeks of ignorance its too much from seller. Worst ever online shop.be aware!! In my opinion if you dont have items you sell in office make it clear what order will take 1 month or so..
Whenever I GOT email from DHL with tracking number, the shipment arrived for 2-6 days.
Good luck !
Good luck !
we will see, becouse hdl post shows like this ,and no shipment was taken from sender :
Status on Thu, 14.02.2019 19:16 clock :
The order data for this shipment were transmitted by the sender electronically to DHL.
Next step :
The shipment is transported to the parcel center.
Status on Thu, 14.02.2019 19:16 clock :
The order data for this shipment were transmitted by the sender electronically to DHL.
Next step :
The shipment is transported to the parcel center.
My personal experience with Jacmusic is very good with many orders. Hope everything works out for you
No don't trust . I got the same problem . When Jac ask you send money to as Private and family transfer . Please Do not trust. He just take you money and go away. Just happen to me and I haven't receive any parts so far.
I've ordered several sets of very expensive EML tubes from Jac and couldn't be more satisfied with his very professional service. I personally don't understand people's need to post vague unsubstantiated allegations. If you have a grievance you need to be specific about the transaction and what exactly went wrong otherwise you just seems like a common troll.
Yes it look like to. Two years ago Jan 2017 , I order a pair of 300b XBL ,same feeling as other buyer , Jac is professional and should be a trusted man. But 3 weeks ago I paid EUR136.15 for 5 capacitor he didn't reply me and not sending me anything. I need to become crazy to ask him to refund. Mr. Palustris send me your email address .I will forward the email between me and Jac to you. Shown how he steal my money. This is true story and I think I am not the only one otherwise this post will not posted here. I will not buy anything from Jacmusic . Done.

Gentlemen,
diyAudio does not condone unsubstantiated accusations such as being made here. Take these issues somewhere else. Thank you.
Just to add to the frustration mentioned by others, I bought and payed for my order last week Friday. He states that after receiving payment he will ship directly and send the tracking code.
It has been a week now, no responce to mails, nothing.
Sure, in the end it will be fine, but it is just very annoying. Very annoying.
If he needs more time, why not put that in his only mail he sends? At least you would know that it will take a while.
Super irritated by this non communication.
It has been a week now, no responce to mails, nothing.
Sure, in the end it will be fine, but it is just very annoying. Very annoying.
If he needs more time, why not put that in his only mail he sends? At least you would know that it will take a while.
Super irritated by this non communication.
No answering phone either
Just not very friendly. I don't think he realizes how his ignoring people once they transferred money can react on peoples health. In this business trust is a big deal, but how Jac van de Walle thinks he earns trust by ignoring people who have trusted him their hard earned money is a big question mark to me.
Once in a life time experience for me. Can't sleep of it.😡
And to add something more. When you want to complain via PayPal, there is a few words from Jac, that you don't try to use a complaint via PayPal, because them the shipment will take even longer. He kindly asks to contact him via mail or phone. The phonenumber there is a fax machine !!!! His mobile phone will ring, but he won't answer. No reaction to voice mail.Just to add to the frustration mentioned by others, I bought and payed for my order last week Friday. He states that after receiving payment he will ship directly and send the tracking code.
It has been a week now, no responce to mails, nothing.
Sure, in the end it will be fine, but it is just very annoying. Very annoying.
If he needs more time, why not put that in his only mail he sends? At least you would know that it will take a while.
Super irritated by this non communication.
Just not very friendly. I don't think he realizes how his ignoring people once they transferred money can react on peoples health. In this business trust is a big deal, but how Jac van de Walle thinks he earns trust by ignoring people who have trusted him their hard earned money is a big question mark to me.
Once in a life time experience for me. Can't sleep of it.😡
Finally I received a tracking number. Should be send tomorrow. We'll see.
On the positive side, you guys who told that everything will be fine might be right.
On the positive side, you guys who told that everything will be fine might be right.
Hello guys.
My self is in the same situation. Ive paid for my order and I do not receive a reply to the emails and Í haven´t got truck number. I don't lose hope that one day it will come, but this is not the way to treat customers.
I have not had previous contact with Jac, but I have visited his page many times and the truth is, I am very disappointed.
I was thinking of buying a pair of 300B xls but this way you can´t be.
I understand that the covid-19 delays orders, but to date I don´t know what affects emails and courtesy.
José Humberto
My self is in the same situation. Ive paid for my order and I do not receive a reply to the emails and Í haven´t got truck number. I don't lose hope that one day it will come, but this is not the way to treat customers.
I have not had previous contact with Jac, but I have visited his page many times and the truth is, I am very disappointed.
I was thinking of buying a pair of 300B xls but this way you can´t be.
I understand that the covid-19 delays orders, but to date I don´t know what affects emails and courtesy.
José Humberto
Hi José,
Yes.
Very annoying how he treats his customers. Probably he has no own stock of things some people order. He is depending on how quick his supplier can ship your order to him. Due to Covid-19 shipping stuff takes sometimes forever.
That Mr. Jac won't take the trouble and decency to inform his costumers is very disrespectful in my opinion. He is not used to the way costumers are appreciated by most web shops.
Yes.
Very annoying how he treats his customers. Probably he has no own stock of things some people order. He is depending on how quick his supplier can ship your order to him. Due to Covid-19 shipping stuff takes sometimes forever.
That Mr. Jac won't take the trouble and decency to inform his costumers is very disrespectful in my opinion. He is not used to the way costumers are appreciated by most web shops.
Maybe we all become to accustomed with pro- sites like Amazon.
Those sites like Jacmusic doesn't have that professional feeling. They are more like small business in the old days of internet (who knows that 20 years ago?). It was always the case that there were no tomorrow delivery service and email reply the next 24 hours.
But the requirements even of amateurs have moved towards a professional behaviour.
I mostly ordered my Lundahls from this source:
AQUABLUE DIYPARADISO tube amplifiers lundahl double c core , tubes , triodes , penthodes , se 2a3, se 845 , pp or single ended, se300b ,dht se,scan speak , accuton , mundorf , diy tube amps
And sometimes you have to wait more than one day for a reply. For me not a big problem.
If a site has no shop basket function integrated its always amateur profile.
But if sites like Jacmusic are staying on the net for so many years its very unlikely to be a rip off of the customers. Its just that they are awaiting for next delivery or take some time out for holiday. All that can happen as I said, thats not a business where many people are working. Often its a one person trading business. And that includes waiting for products. Its all very normal and to me I accept it when ordering from honest persons.
Those sites like Jacmusic doesn't have that professional feeling. They are more like small business in the old days of internet (who knows that 20 years ago?). It was always the case that there were no tomorrow delivery service and email reply the next 24 hours.
But the requirements even of amateurs have moved towards a professional behaviour.
I mostly ordered my Lundahls from this source:
AQUABLUE DIYPARADISO tube amplifiers lundahl double c core , tubes , triodes , penthodes , se 2a3, se 845 , pp or single ended, se300b ,dht se,scan speak , accuton , mundorf , diy tube amps
And sometimes you have to wait more than one day for a reply. For me not a big problem.
If a site has no shop basket function integrated its always amateur profile.
But if sites like Jacmusic are staying on the net for so many years its very unlikely to be a rip off of the customers. Its just that they are awaiting for next delivery or take some time out for holiday. All that can happen as I said, thats not a business where many people are working. Often its a one person trading business. And that includes waiting for products. Its all very normal and to me I accept it when ordering from honest persons.
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I guess I'm not the only one. I've ordered from Jacmusic in the past, as recently as a month ago, and it was always a smooth and easy experience. I placed another order over a week ago and haven't received the shipping information. I emailed Jac a couple days ago to ask if there was a problem with the payment or anything else and no reply yet. I'm glad I found this thread so I'm confident things will work out in the end, but I've been buying valves/tubes on the internet since before the internet (anyone remember USENET?) and I find this, let us say, unusual. In my job, if I can't respond to email for more than a few days I set a vacation message. Just saying.
I guess I'm not the only one. I've ordered from Jacmusic in the past, as recently as a month ago, and it was always a smooth and easy experience. I placed another order over a week ago and haven't received the shipping information. I emailed Jac a couple days ago to ask if there was a problem with the payment or anything else and no reply yet. I'm glad I found this thread so I'm confident things will work out in the end, but I've been buying valves/tubes on the internet since before the internet (anyone remember USENET?) and I find this, let us say, unusual. In my job, if I can't respond to email for more than a few days I set a vacation message. Just saying.
Exactly my point. Just rude not replying.
Allthough I understand Schitz77, that as a small one man business it is sometimes hard to keep up, but fill in an order form and Jac will reply almost immidiatly. So he is probably very selective what email to reply to.
Anyway, in the end you will recieve what you payed for, at least until a few months ago

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